A good image worth more than a 1000 words 

Radiology is the discipline that is responsible for deciphering the information contained in images of our body to diagnose or inform other specialists and even the patients themselves of how the pathologies suffered are developing

Radiologists are exposed to a workload of approximately 200 cases in a normal working day. 200 cases equal 200 people, with different illnesses, and different stories. With this workload, the person’s story is normally relegated to the background, but we all know that human closeness in a context like this is a necessary asset and it should always remain in the foreground. 

There are different software tools, as well as imaging standards, that radiologists use to do their work. Among them, we could speak of DICOM (Digital Imaging and Communication in Medicine), the standard for the communication of information related to images. Regarding software, we could talk about PACSonWEB, a portal where both hospital specialists or doctors from private practice, and patients themselves can easily access their image repositories, avoiding the bureaucracy and long waits involved in transferring from one source to another. 

Companies from all over the world are dedicated to the development and improvement of these systems, trying to reduce as much as possible the time that specialists spend examining each image so that they can dedicate that time to their own professional well-being or to dealing directly with patients, procuring that necessary human proximity for a longer time. 

How can design help in this specific specialty? Through the interfaces and the constant study of the behavior of professionals in the work context. The interfaces with which doctors interact daily should be clear and accessible, all the most used tools should be quickly identifiable and above all, the series of images should be able to be combined in the way that is necessary to obtain a 360 view. degrees of the pathology being analyzed. It must be taken into account that these people spend the day in a dark room, therefore, the interfaces must be designed so as not to overexpose the eyes of the professionals. Likewise, it is at that very moment of image analysis in that dark room when the diagnosis is made, not afterward. Typing would be a waste of time, therefore the design and development of dictation tools and good speech recognition are highly necessary

To sum up, the continuous interaction with radiology professionals to understand their needs and how they work, the design and conception of interfaces in which navigation is totally intuitive, and the reinforcement of tools that facilitate voice interaction within the software, are the steps that the UX Design and UI Design must imminently address in order to improve the quality of life of radiologists in their work environment






Data visualization in health systems.

Knowledge is power. Nowadays all kinds of sensors are continuously gathering data about our behavior, our physical activity levels, and different health indicators like blood pressure, blood oxygen levels, and more. All of this can be monitored through phones, smartwatches and other IoT devices conceived specially for medical applications

What happens with all this data? Raw data is useless if we don’t know what we are looking for.

A good strategy for data visualization is the key to the proper use of data.

When trying to create a better user experience for both health professionals and patients, we need to distinguish which information is needed for each side and how it should be presented:

Medical Staff:  An overloaded system can be helped by synthesizing and simplifying the amount of data that the doctors need to analyze.

A good presentation of numbers and facts can help the doctors identify low-risk patients faster, so they can prioritize and leave more time for those who really need it.

Patient: Being a patient is already a stressful situation. Medical terms that patients are not familiar with and uncertainty don’t help make the situation more comfortable. Feeling lost and uneducated is not the feeling of reassurance that a medical visit should give.

Presenting facts and figures in a clear and didactic way will make the patient feel included in the process and learn about the condition, gaining implications for the treatment.

_ Literature




eHealth as the way to Improve Patient Experience


As we have seen recently, the health systems of the countries can be subjected to great burdens of responsibility and work for medical staff who must monitor the well-being of patients and in turn, seek psychological wellness during medical procedures to which such patients are subjected.

Since 2005, the World Health Organization (WHO) recognized eHealth as an essential part of healthcare systems and since then it has not stopped growing, expanding in multiple directions such as mHealth (use of mobile technologies to shorten the distance between patients and medical services ), TeleHealth (as a way of offering medical services over a distance – about 80% of consultations not related to covid were made by telematic means in 2020), the integration of AI (to suggest treatments or clinical diagnoses – the so-called Clinical Decision Support) or Data visualization (to bring the understanding of patients concerning their own health and facilitate to medical staff the sharing of data about their patients). These are just some of the central topics in this growing field.


Within this infinite topic, I am especially interested in everything that is focused on the patient experience, meaning everything that in some way will improve the patients’ experience from when he/she decides to go to the consultation until he/she obtains the recommendations for treatment and subsequent follow-up.

There are already many things done in this regard, even not related to technology and making use of more analog processes, but I would like to see what are the possible improvements or development of new functions in the field of AI (for example, assistance to patients outside of consultation) or imaging/data visualization (focused on the understanding and engagement of the patient in their health status).

#Good practices

MRI Scan to improve childrens’ experience – by Doug Dietz from GE Healthcare

#Design Challenges

Health systems are an environment where designers encounter many pain points that could be addressed. Trying to find a solution to these pain points entails certain challenges such as:

_To try to focus on only one thing at a time: There are many issues that need to be addressed, but it is important for designers to choose one of them and keep the focus clear during the whole design process.

_ The field requires a lot of time spent on research, understanding, and empathizing with users’ needs. There are thousands of people, both medical professionals, and patients, who might be affected by the same issue. It is important to take the time to collect all information and insights related to the topic.

_ To keep aware of what is going on out there. Since healthcare is a worldwide topic, many companies, designers, and institutions may be way ahead in their discoveries regarding the same issue. To be part of the huge healthcare community is mandatory to move forward in making improvements.

_ To become familiar with the treatment of sensitive data, data visualization, and techniques/machines which are commonly used in medical practices to treat different medical conditions.

_ To be mentally prepared to face a long design process with possible significant unanticipated changes.

Virtual Nurse App – by Sense.ly